Housing Standards Manager (SCP52)

Position: Housing Standards Manager

Location: High Street, Esher, KT10 9SD

Start Date: ASAP

Contract Duration: 3+ Months

Working Hours: 36 hours per week

Pay Rate: £ 35.54 Per Hour

Job Ref: OR(phone number removed)

 

Job Responsibilities

Lead and manage the Housing Standards Team, ensuring effective service delivery and high performance

Oversee allocation of workloads, case management, and quality assurance of all casework

Deliver coaching, supervision, and professional development for team members

Develop, implement, and review housing enforcement policies and procedures

Manage housing complaints and requests relating to poor housing conditions

Oversee Housing Health and Safety Rating System (HHSRS) inspections and enforcement actions

Take appropriate enforcement action, including improvement notices, prohibition orders, civil penalties, rent repayment orders, and prosecutions

Liaise with Legal Services and represent the council at tribunals or court hearings when required

Ensure compliance with Houses in Multiple Occupation (HMO) licensing requirements

Manage the Housing Financial Assistance Scheme, including assessments, inspections, and budget oversight

Oversee Caravan Site Licensing, including inspections, licensing decisions, and compliance monitoring

Lead the Empty Homes Strategy and work to reduce long-term empty properties

Oversee ICT systems used within the service and support system improvements

Monitor and report on service performance to senior management

Maintain accurate records and ensure strong data management practices

Promote safe working practices, including lone working procedures and risk assessments

Work with internal teams and external agencies to safeguard residents

Engage with landlords, tenants, and agents to promote compliance with housing standards

Respond to FOI requests, complaints, MP enquiries, and Ombudsman cases

Lead on energy efficiency initiatives and compliance with relevant legislation

Ensure service adapts to legislative changes, including the Renters Rights Act 2025 and other housing regulations

Person Specification

Must-Have Requirements

Environmental Health degree or equivalent qualification

Certificate of registration with CIEH or equivalent professional body

Basic DBS check

Full UK Driving Licence and access to a vehicle

Legal right to work in the UK

Minimum 5 years’ employment history with references

Professional indemnity and vehicle insurance

Experience working within a local authority

Experience using HHSRS in a housing or environmental health setting

Experience inspecting residential properties and identifying hazards and defects

Experience managing staff, including performance and supervision

Strong knowledge of housing and environmental health legislation

Ability to carry out property inspections and prepare reports and schedules of work

Strong communication, organisational, and time management skills

Ability to manage caseloads using ICT systems and Microsoft applications

Nice-to-Have Requirements

Experience managing housing grants or financial assistance schemes

Experience operating HMO licensing schemes

Experience managing budgets

Experience writing or implementing policies and strategies

Environmental Management Certificate or other relevant professional qualification

 

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