Complaint Handler jobs in Birmingham

About the Role As a Complaints Handler, you will take ownership of customer concerns, managing and resolving complex and regulated complaints with professionalism, empathy, and efficiency....

Position: Customer Care Complaints Handler Contract Type: Permanent Annual Salary: £30,308 Working Pattern: Full Time Role Overview: As the Customer Care Complaints Handler, you will be a cornerstone of the organisation's customer service operation....

Key Responsibilities: Lead the delivery of a professional, customer-focused complaints resolution service, aligned with Local Government and Social Care Ombudsman standards Manage complex and high-level complaints, undertaking thorough investigations and engaging...

Shifts): • 8:00am – 4:15pm • 9:45am – 6:00pm • 11:45am – 8:00pm About the Role We are currently recruiting for an experienced Customer Service / Complaints Advisor to join a busy and fast-paced contact centre team....